Our pricing reflects rental period that is up to an eight (8) hours.  (1-day).  Additional pricing for overnight or multi-day are built into the system and added as you create the booking.

• This is what separates us from our competition as they generally charge the same amount or greater for a less amount of time that us usually four (4) or six (6) in duration.

All deposits are deducted from the final total which is due prior to set up. Brown County Party Rental does their best to apply a “common sense” approach towards refunding deposits. Deposits are non-refundable unless Brown County Party Rental cancels the event.

As an example, if an event can not be rescheduled due to a last minute weather call or inflatable availability then a refund will be provided. 

Yes! All of our units are cleaned thoroughly. We are committed to making sure that your children are playing in a clean, well maintained, and safe environment. After each rental, every unit is thoroughly cleaned by commercial vinyl cleaners, disinfected, and sanitized. Once the unit is clean, it will be inspected to ensure cleanliness.

We offer occasional discounts through our advertising. Check out our website for any special offers that exist on our Coupon Page.

However, we do offer a 10% military discount for service members that provide a DD-214 or DODID (CAC/PIV). Reach out to us directly for this discount code.

All of our units are made from 100% lead free vinyl. Safety is not an option, it’s a REQUIREMENT, and the safety of your children is our #1 priority.

Everything! Our units are a perfect addition to any party, event, or celebration. You can find one of our vast selection of bouncers, water slides, and interactive units at occasions including but not limited to: birthday parties, church festivals, charity events, corporate events, company picnics, school field days, grand openings, family reunions, Vacation Bible Schools, summer camps, and much more!

Under no circumstances should water be used with any inflatable that is not designed for such use. However, there are inflatables designed for use with water. We will be glad to let you know what water units are available for you to rent for your event. We do provide a water hose (25ft long) if inflatable is further please have a water hose present.

Our inflatables can be set up on grass, cement, concrete, asphalt, or even indoors with a different anchoring system available for every possible combination. When placing your reservation, please let us know on what type of terrain your rental will be installed. Inflatables that are setup on grass are anchored with long steel stakes, while inflatables that are setup on other surfaces or indoors are anchored with sandbags.

We always strive to set up at the time requested or before.  Depending on the schedule of the day we may need to set up up to four (4) hours in advance.  If we are setting up earlier and tearing down later than scheduled you will not be charged any additional fees.

Yes, we need you to keep blower running and the inflatable up until we arrive to tear it down.  This enables us to quickly clean and tear down the bounce house and reduces the possibility of one of your circuit breakers from tripping. This is unless there is an emergency where the blower needs to be turned off like in the case of a storm.

Cash or Credit Cards. If paying by cash please coordinate this in advance and have exact change as our drivers do not carry cash.

Other than credit card processing fees that are just part of doing business there are no other hidden fees that we charge.

We only charge a delivery fee for any rental that is outside our 30 mile base deliver radius.  That said, our delivery fees for outside of 30 miles are minimal ~$20-$30 at most.  We do our best to provide an affordable solution to all of our customers. 

No we do not charge for set up and tear down as this is included in the total cost.

Yes. Once you’ve confirmed your order, there is a link in your receipt, or you may contact our office.

Yes and no. You are not responsible for everyday wear and tear on our units.

Seams may develop tears in high-traffic areas over some time. If this happens, please alert us at once so we can remedy the situation.

If, however, damage occurs due to failure to follow our safety rules or negligence (i.e., not turning off the blower in high winds), you will be responsible for all damages up to and including replacement of the unit/blower, etc.; which can cost thousands of dollars.

We don’t want you or us to be in this situation, so we have you sign and initial all of our safety rules so that you can be the trained operator.

We understand things come up sometimes. If you have to cancel, we will issue a rain check for the deposit that is good for a whole year. So you can reschedule any date at any time for up to a year.

We do set up at parks, but most parks do NOT have electricity.

If you want to set up at a park, you must rent a generator unless you know that electricity is available.

Parks are generally first come, first serve, so get your spot early in the day.

Our generators rent for $100/day (8 hours).

Yes. We often supply additional insured certificates to schools, universities, businesses and churches. There is an extra $25 charge for this.